RETURNS & EXCHANGES POLICY
We want you to be happy with your purchase and we apologize if it is not. For whatever reason that you are not satisfied, we would be most happy to provide exchanges and returns for all items purchased from us if the following conditions are met :
- All items must be in their original packaging with product tags intact
- All items must be unworn, unused, unwashed and in its original condition
- Footwear should have no scuff marks on its outsole
- Originals receipts would need to be included
- All items would need to be purchased originally fromSingapore
If non of the above conditions are met, we regret to inform that we are unable to process any claims for exchanges or refund regardless that the items have been mailed back to us.
Sales item(s) are non-exchangeable nor returnable either at our stall or via our online store.
We must be notified within 14 days, should you wish to return an item, and whether you would like a refund or an exchange.
Goods must be returned in original packaging with all original tags remaining.
Unless faulty, Dainty Darlings Childrenswear will not cover postage costs for the return. When returning, we require the items to be sent via recorded delivery to ensure safe receipt.
Upon reciept of your goods, we will issue a refund, however we do not refund the original postage fee.
DUE TO COVID – 19 WE WILL NO LONGER BE REFUNDING. EXCHANGE ONLY FOR THE FORSEEABLE FUTURE.