The price of Goods shall be that stipulated on the website. All prices are inclusive of VAT and exclude delivery charges. Full payment must be received before Goods can be dispatched.
Where stock is not available, a full refund will be issued.
We must be notified within 14 days, should you wish to return an item, and whether you would like a refund or an exchange.
Goods must be returned in original packaging with all original tags remaining.
Unless faulty, Dainty Darlings Childrenswear will not cover postage costs for the return. When returning, we require the items to be sent via recorded delivery to ensure safe receipt. We will not be held responsible for missing returns.
Upon reciept of your goods, we will issue a refund, however we do not refund the original postage fee.
Orders within the UK will normally be delivered within 3 to 5 working days via Royal Mail Signed For. We post Monday to Friday so please be aware when placing orders on the weekends that your parcel will not be posted until the Monday
Uk Royal Mail First Class Signed for £4.70
Uk Royal Mail Second Class Signed for £4.10
USA and the rest of the world Flat Rate £15.00
Delivery of the Goods will be made to the Buyer’s address as specified in the order. The Buyer should make all arrangements necessary to take delivery of the Goods.
Delivery charges will be automatically calculated at checkout by your location.
All of our items are posted via Royal Mail Recorded Delivery. In the unlikely event that your items are lost/damaged/delayed, we will submit a claim to Royal Mail. Items sent via Recorded Delivery are covered for up to £50, this is the limit of compensation you may receive upon a successful claim. If you are ordering and your order is in excess of £50 then please do get in touch so that we can discuss alternative shipping methods with the sufficient compensation level to cover your order.
Once the goods are posted, we as a company are no longer responsible for your goods. In the unlikely event, that they get lost, signed for, and you do not recieve. We will provide you with all tracking details, and it will be down to you as a customer to take up with courier company. We are not responsible for any goods going missing once sent.
We are pleased to offer a collection service for customers willing to collect from our market in Mitcham Surrey CR4. Please contact us after placing your order to arrange collection of your order. Orders must be collected within 7 days.